Frequently Asked Questions

SimplyGiving is a safe and transparent portal for registered local Voluntary Organisations to raise funds for their projects and needs.
Fundraisers can be set up either by the Voluntary Organisation itself or by individual for local Voluntary Organisations.  

• All ongoing fundriasers can be found on the fundraisers page of the website, and the progress of the fundraiser is automatically updated with every donation.
• When logged in, Voluntary Organisations can go to their ‘Projects Dashboard’ and see the donations that they have received. The name of the donors is not made visible due to GDPR.

• If you are a VO, you need to register your Voluntary Organisation on vofunding.org.mt. You cannot register with your personal email on behalf of your Voluntary Organisation.
• The Voluntary Organisation must be compliant with the OCVO.
• If you are an individual raising funds for a Voluntary Organisation, you need to be over 16 years old. 
• Create an account, click on ‘Start a Fundraiser’, choose a Voluntary Organisation, and submit your fundraiser for review.

No, every campaign needs to have a clearly defined target and must also have a specified timeframe and end date.

The funds collected up to that point will be transferred to the Voluntary Organisation in question and the fundraiser will be closed. Extension of the fundraiser end date is granted under the discretion of MCVS.

The funds will be transferred to the Voluntary Organisation, and the fundraiser will be closed. Extension of the target amount is granted under the discretion of MCVS.

The fundraiser can be up to 6 months long.

The funds for any fundraiser will go to a central account held by the Malta Council for the Voluntary Sector. The voluntary organisation will receive a payment once every 2 months or at the end of their fundraiser, whichever comes first.

• Yes, a Voluntary Organisation can upload multiple fundraisers, all subject to evaluation by MCVS.
• Individuals may only have one fundraiser ongoing at a time.

Donations are processed via Stripe, a third-party payment provider. Stripe applies a processing fee to each transaction, which is automatically deducted from the donated amount before the funds are received.

The Voluntary Organisation most likely does not have a registered account on vofunding.org.mt. Please contact that organisation directly and ask them to register or contact us on volunteer@maltacvs.org.

• Fundraisers uploaded by individuals on behalf of Voluntary Organisations must first be approved by the Voluntary Organisation in question. 
• The final approval of all fundraisers uploaded, both by individuals and by Voluntary Organisaitons, lies with MCVS.

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